Depaul are committed to making sure that your privacy is protected.
We are Depaul Ireland, part of the Depaul International Group of homeless charities. Depaul in Ireland operates as one cross-border organisation in the Republic of Ireland and Northern Ireland but is two separately registered charities in each jurisdiction.
Our current Registered Office in the Republic of Ireland is: Depaul, 18 Nicholas Street, Dublin 8, D08 VCP7
Our current Registered Office in Northern Ireland is: Depaul, 449 Antrim Road, Belfast BT15 3BJ
We collect certain information about you when you use the Depaul Ireland website with the url : https://ie.depaulcharity.org
Cookies are stored in your browser and your browser will allow you to disable storing them. Here are links to details of how to manage cookies in various common browsers.
We use Google Analytics cookies to give us information about how you use our website. This data includes:
Your IP address and details of the version of web browser you used to visit our website.
Information on how you use our website to help us improve it.
Google Analytics allows us to find out the number of visitors to the various parts of the site. The information is processed in a way that does not identify anyone. No attempt is made through Google Analytics to find out the identities of people visiting the website.
We store your data from web forms and enquiry pages on secure servers based in the UK. This data is deleted regularly. No donation data is ever stored on our website.
We also collect data that is voluntarily submitted by individuals who make a donation through one of the following ways:
The type of information we collect may include personal data which identifies you or can be used to identify or contact you. This includes name, postal or email address, telephone number and other contact information you provide on our online, print or regular giving forms. Such information is only collected from you if you voluntarily submit it to us via these methods.
If you make a donation on our website you will be asked to provide your credit/debit card number, we do not receive these details, they are encrypted using Secure Sockets Layer (“SSL Software”) and are transmitted directly to our payment provider WorldNet (Donations).
For once-off donations that come to us in a printed format: All donations are receipted by two individuals and cash or cheques stored in a secure safe until they are banked through our finance department. Donor data is stored on our CRM system and copies of donation form data stored in line with our organisational data retention policy.
Any credit card information submitted on printed forms are destroyed immediately after the donation is processed.
If you set up a direct debit donation we will require your BIC and IBAN numbers. These are stored on our secure CRM system and are necessary for processing donations on a monthly basis with the bank. This information is only available to the Fundraising and Communications team as well as the Finance department.
When using external (3 rd party) companies for fundraising campaigns such as face to face or telecommunications) information is shared from the company to us via a secure FTP and files are password protected. These companies are PCI compliant.
The information you provide, including your marketing preferences, will be processed on our Customer Relationship Management (CRM) system. The information you provide will be used solely for the purpose for which you provided it. We process personal data you provide to us for the following purposes:
You can find out what information we hold about you and ask us not to use any of the information we collect.
We will not trade your personal details with third parties. We may share your information with selected third parties including:
Where data is transferred to another party, we ensure appropriate technical and organisational safeguards are used to protect your personal data.
Once we receive your personal data we take all reasonable technical and organisational measures to protect personal data from loss, misuse, alteration or destruction and to prevent any unauthorised or unlawful disclosure or processing.
You can inform us at any time of any changes in your personal data and we will update your personal data accordingly. To find out what personal data we hold on you, to receive a copy of this data, or to have your personal data updated,amended, or deleted, please write to us using the contact details below.
The Depaul Ireland Facebook page is a place where we post news about our organisation and communicate with our supporters. Depaul welcomes comments, questions and feedback from our supporters and members of the public.We will endeavour to answer your questions as quickly as we can but an immediate response may not always be possible as staff have many other duties.
If you have an urgent enquiry, please email the Depaul head office on firstname.lastname@example.org or call 01 453 7111. Comments by Facebook fans do not represent the official position of Depaul Ireland.
We ask that you always treat the other people on the page with respect. We welcome constructive criticism and respectful debate but do not allow abusive comments.
Please keep comments on topic.
We reserve the right to delete comments that are off-topic, offensive, inaccurate or potentially libellous.
Any comments that contain the names of or personal information about Depaul staff and service users of Depaul will be deleted to protect their privacy.
Commenters who repeatedly leave inappropriate comments or who derail conversations with off-topic comments will be blocked.
Repeatedly posting the same comment multiple times is spamming and comments of this nature will be deleted. Commenters who persist in spamming will be blocked.
Please do not violate copyright by posting copy protected materials on the Depaul Facebook wall.
Facebook will sometimes hide comments if it thinks that they contain spam. Comments that are very long or contain multiple links or email addresses will sometimes be perceived as spam. We check the page for this regularly and will try to unmark any comments that have been incorrectly marked as spam.
Please contact us if you have any questions regarding this privacy statement or your personal data using the information below:
Data Protection Officer
18 Nicholas Street
This Privacy Statement was last updated in July 2019 and will be the subject of change, please check our website frequently to see recent changes.